Telegram As An Immigration Management Tool


This paper describes an ongoing study that examines Iranian immigrants’ use of communication tools and online communities throughout the immigration process. We conducted observations on 30 Iranian immigration-related groups on the Telegram messaging application to understand its impacts on immigrants’ collaboration, information-seeking, and information-sharing behavior. This research has implications to support immigration practices through technology.

Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing