2024

Family Resilience in Care Coordination Technologies: Designing for Families as Adaptive Systems

When a child is admitted to the hospital with a critical illness, their family must adapt and manage care and stress. CSCW researchers have shown the potential for collaborative technologies to support and augment care collaboration between patients …

Designing for Resilient Caregiving Coordination Journeys: Prioritizing Features Across Families and Phases

When a child is hospitalized with a serious illness such as cancer, parents and other close family often take on new roles as caregivers. Previous qualitative studies indicate that caregiving coordination work changes systematically across illness …

Pediatric Resident Use, Perceptions, and Desires for Improvement of a Clinical Secure Messaging Application

We explored the use of a secure messaging app by residents at our institution. Users disagreed on appropriate use of secure messaging for acute patient care needs. Few residents are satisfied with training in the use of secure messaging. Secure …